We have standard shipping charges. A flat charge of INR 70 is applied to all orders below INR 500, while there is free shipping for all orders above INR 499 on Cossouq.

Orders might take a bit longer period due to some unforseen reasons. Meanwhile, you can also track your order from the email sent on your registered email address for checking the real time status. Also, you can write to us atsupport@cossouq.comfor any further assistance.

1) You will receive a copy of your invoice via email after placing the order on Cossouq. 2) You can also click on "My Orders" section, then click on "View Order Details" of the specific order for which you require the invoice & click on "Print Order" option to generate the copy of your invoice. 3) You will also get the hard copy of your invoice inside the box when you receive your order.

In case of a failed delivery, you can write us a mail atsupport@cossouq.comfor any help. We will make sure to resolve your query within 48 business hours.

Yes, you can. 

Just add all the products you wish to buy in your shopping bag and click on the 'Proceed' button for payment options.

You can track your order as soon as it is shipped. To know the status of your order real time, just tap on the tracking link in the email sent to you.

It takes 5-7 business days to deliver the order.

We recommend that you receive the order yourself to ensure complete satisfaction. If you are not present, the parcel will be delivered to the person available and this can be confirmed by our delivery executive on a call with you.

Don't worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different warehouse locations. 

Rest assured, you will only have to pay the shipping/COD charge if applicable, on the first package you receive.